Overview

This website is operated by ORTOVOX. Throughout the site, the terms “we,” “us,” and “our” refer to ORTOVOX. By visiting our online store, purchasing from us, or using any part of the site, you agree to be bound by these Terms of Service.

These terms apply to all site users, including browsers, customers, account holders, and visitors who interact with our store content, products, checkout, or support services.

Acceptance of Terms

By accessing or using the ORTOVOX website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, you should not use the website or place an order.

We may update these terms from time to time. Continued use of the site after changes are posted means you accept the updated terms.

Online Store Terms

By using this site, you agree to provide accurate information and use the store only for lawful purposes. You may not use our products, services, website, or content for any illegal, harmful, fraudulent, or unauthorized activity.

• You must not interfere with the security or normal operation of the website.
• You must not attempt to access systems, data, or accounts that do not belong to you.
• You must not submit false, misleading, or unauthorized order information.
• You must not reproduce, resell, or misuse any part of the website without permission.

Product Information

We make reasonable efforts to present product names, descriptions, images, colors, sizes, materials, pricing, and availability accurately. However, product information may contain errors, omissions, or differences caused by screen settings, photography, updates, or inventory changes.

Product details are provided for general shopping guidance. Please review the full product page before purchasing, including available size, color, fit, care, and product-specific notes.

Pricing & Availability

Product prices, promotions, discounts, availability, and product details may change without notice. We reserve the right to update, correct, limit, remove, or discontinue any product or offer at any time.

If a product is listed with an incorrect price or incorrect information, ORTOVOX may cancel or adjust the order before fulfillment. If payment has already been collected for a canceled order, we will review the order and process the applicable refund.

Orders & Payment

When you place an order, you agree that all billing, shipping, payment, and contact information provided is accurate and complete. Orders are subject to review and acceptance.

ORTOVOX may refuse, cancel, or limit any order if we believe the order contains incorrect information, unauthorized activity, payment issues, suspected fraud, inventory limitations, or a violation of these Terms of Service.

• Payment must be completed using an accepted payment method at checkout.
• Order confirmation does not guarantee final acceptance if an error or issue is later identified.
• Customers are responsible for reviewing order details before submitting payment.

Shipping Reference

ORTOVOX offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, processing times, tracking updates, delivery estimates, and customs-related information are explained in that policy.

Please review the Shipping Policy before placing an order. Delivery timing may vary based on order processing, destination, local conditions, tracking updates, or circumstances outside our control.

Return Reference

ORTOVOX offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, return instructions, refund processing, exchanges, and damaged or wrong item support are explained in that policy.

Customers must contact customer service first before sending any return. Returns sent without following the return instructions provided by customer service may not be accepted.

Account Information

If account features are available, you are responsible for keeping your login details secure and for ensuring that the information in your account is accurate and current.

ORTOVOX is not responsible for issues caused by inaccurate account details, unauthorized access resulting from failure to protect login credentials, or incorrect information submitted by the customer.

Prohibited Uses

You may not use the ORTOVOX website, content, products, services, or checkout for prohibited purposes, including but not limited to:

• Violating any applicable law, rule, or regulation.
• Submitting false, misleading, fraudulent, or unauthorized information.
• Interfering with the security, functionality, or operation of the site.
• Uploading or transmitting viruses, malware, or harmful code.
• Collecting or misusing customer, store, or website data.
• Copying, scraping, reselling, or exploiting website content without permission.
• Using the site in a way that harms ORTOVOX, our customers, or third parties.

Intellectual Property

All content on the ORTOVOX website, including text, images, graphics, logos, layouts, design elements, product content, and other materials, is owned by or licensed to ORTOVOX unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or use any site content for commercial purposes without written permission from ORTOVOX.

Third-Party Links

The ORTOVOX website may include links, tools, payment services, or content provided by third parties. These third-party services may have their own terms, conditions, and privacy practices.

ORTOVOX is not responsible for third-party websites, third-party content, or services that are not controlled by us. Please review third-party terms carefully before using those services.

Disclaimer

The ORTOVOX website and services are provided on an “as available” basis. We make reasonable efforts to keep the site accurate, secure, and functional, but we do not promise that the site will always be uninterrupted, error-free, or fully current.

Product information, availability, pricing, delivery estimates, and store content may change or contain errors. We reserve the right to correct errors, update information, or cancel affected orders where appropriate.

Limitation of Liability

To the fullest extent permitted by applicable law, ORTOVOX will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, checkout, account features, or third-party tools.

This limitation applies to claims related to website access, order processing, product information, delivery issues, account use, technical interruptions, data errors, or any other store-related matter, except where such limitation is not allowed by applicable law.

Changes to Terms

ORTOVOX may update, replace, or modify these Terms of Service at any time by posting the updated version on this page. The “Last updated” date will show when the latest version was posted.

It is your responsibility to review these terms periodically. Continued use of the website after updates are posted means you accept the revised terms.