Contact Us

Customer Support

Contact Us

Have a question about your ORTOVOX order, delivery, return, exchange, product details, or account? Our support team is here to help you find the right next step.

Get in touch with ORTOVOX

For customer support, please email us directly or use the contact form on this page. We recommend including as much detail as possible so our team can review your request clearly.

Response time 24–48 hours
Service hours Monday–Friday, 9:00 AM–6:00 PM

Order Support

Contact us about order confirmations, order details, missing information, or questions about an item you purchased.

Shipping Support

Reach out if you need help understanding delivery updates, shipping questions, or information connected to your shipment.

Returns & Exchanges

We can help with return or exchange questions, including what information to provide and how to start the support process.

Product Questions

Ask us about product details, sizing, features, materials, use cases, or choosing the right ORTOVOX gear for your needs.

Account Help

If you need help with account access, account details, or customer information connected to a purchase, send us a message.

Contact Form Note

Use the contact form on this page if you prefer to submit your message directly through the store.

Your privacy matters

Information shared with ORTOVOX support is used to review and respond to your customer service request. Please avoid sending sensitive payment details, passwords, or unnecessary personal information in your message.

We are here to help

Whether you need order assistance, shipping help, return or exchange support, product guidance, or account help, contact ORTOVOX and we will respond as soon as possible during customer service hours.